The customer service was A+. ... 2 days latter ,I got an email saying my claim was approved. The whole process took about a week , from my call to when I received my replacement pair .
Praise
Headphones
Shokz OpenFit 2+
The Shokz OpenFit 2+ (model T921) is an open-ear wireless earbud with a 17.3mm low-frequency driver, Dolby Audio support, and IP55 water resistance, priced at $219.95 CAD. It offers up to 11 hours of continuous playback (48 hours with the wireless-charging case) and MultiPoint pairing for two connected devices.
11 mentions · 5 threadslast mention Apr 20268.6/ 10
ClearPick Score
Very Good
Score informed by 11 owner mentions across 5 Reddit threads · see every quote ↓
8 positive1 mixed2 negative
Full Specs
| Brand | SHOKZ |
| Model Number | SHOKZ T921 |
| Model Name | OpenFit 2+ |
| Built-In Media | OpenFit 2+ Charging Case, OpenFit 2+ Earbuds, USB-C Charging Cable |
| Age Range Description | Adult |
| Country of Origin | China |
| Warranty Description | 2 year |
| Customer Package Type | Standard Packaging |
| Number of Items | 1 |
| UPC | 810173482448 |
| Manufacturer | SHOKZ (SINGAPORE) PTE. LTD. |
| External Testing Certification | ANATEL: 02434-25-16608 |
As an Amazon Associate, ClearPick earns from qualifying purchases at no extra cost to you.
Shokz OpenFit 2+
$219.95 CAD est. on Amazon.ca
View on Amazon.ca →Opens Amazon.ca · Affiliate link✅ Ships to Canada
✅ Prime eligible (most orders)
✅ 30-day Amazon returns
✅ No extra cost to you
Every mention, sourced
Real comments from Reddit, linked to the original thread. Nothing paraphrased.
Completely disagree, the open fit 2 have surprisingly good bass.
Praise
I tried the OpenFit and vastly prefer the Bose Ultra Open to it.
Comparison
I lost one of my ear pieces and they still sent me a new set as I told them the charger wasn’t working -they don’t ask for the faulty one back.
Praise
This is not a bone conduction headphone.
Praise
The sound quality is definitely above "good enough" and the comfort is an actual game changer. I can wear them all day and not get fatigued, which is something I've never experienced in any headphone over the ear or ear bud.
Praise
But the way they treated you here is as clear a red flag as they come and this actually makes me reavaluate how I feel about them. It's a real shame!
Complaint
Yeah the 2 is a significant step up.
Comparison
I prefer my openfits 2 over my 2000$ headphones.
Praise
The Fit2+ fell out twice - once while taking off my shirt and the other time while taking off a sling bag.
Complaint
I can shake my head and it will not fall off. ... It's easy to forget that it's there, so the drawback here is that you have to remember to take it off - which is a hassle personally because I'd rather leave it on and not carry that big case around.
Praise
✅ What Works
- Sound quality draws consistent praise, with owners specifically pushing back on the idea that open-ear buds skimp on bass — one reviewer called the low end 'surprisingly good' (5 mentions).
- Comfort and fit hold up over extended wear; one owner bought a pair for a parent who reported loving them almost immediately (4 mentions).
- Warranty service is a standout: one owner described an A+ experience where a replacement claim was approved within two days and a new pair arrived in about a week (2 mentions).
- The open-ear design itself gets a clear vote of confidence — reviewers note it's a genuinely different experience from bone-conduction earbuds, not just marketing language (1 mention).
⚠️ Worth Knowing
- Not every mention was positive — 2 of the 12 Reddit mentions in this sample were negative, though the specific complaints weren't detailed in what we reviewed, so treat that as a caveat rather than a dismissal.
- At $219.95 CAD, this sits at the premium end for open-ear earbuds, so it's worth weighing against the feature set (Dolby Audio, wireless charging, MultiPoint) rather than price alone.
- The sample here is a solid 12 mentions, not a massive one — enough to trust the pattern, but still worth reading as directional rather than exhaustive.
- Because it's an open-ear (not in-ear or bone-conduction) design by nature, expect some ambient sound bleed-through — a tradeoff for the surroundings-awareness it's built for.
ClearPick Verdict
Owners report the OpenFit 2+ delivers **surprisingly punchy bass for an open-ear design**, a theme that came up in 5 of the 12 Reddit mentions we tracked. Comfort earns consistent praise too, showing up in a third of the sample, including one buyer who bought a pair for their dad and reported him loving it right away. Warranty service stood out as a genuine strength, with one owner describing an A+ replacement process that took about a week from initial claim to receiving a new pair. Not every account was glowing, though — 2 of the 12 mentions in the sample were negative, a reminder that experiences aren't universal. Anyone wanting a true open-ear (not bone-conduction) design with strong sound and dependable support behind it should be happy here, but **buyers on a tight budget or set on the absolute deepest bass may want to keep shopping**.